Delivery Information

At Vellumtouch Limited, we’re committed to delivering your products in a fast, reliable, and cost-effective way. Whether you’re ordering in bulk or small quantities, our flexible delivery options are designed to give you the best value.

Free Order Collection

You can collect your order free of charge directly from our warehouse. Once your order is ready, our team will contact you to arrange a suitable pickup time.

Free Delivery Options (UK Mainland)

Enjoy free delivery based on your order amount and delivery distance:

  • Within 30-mile radiusFree delivery on orders over £750
  • Within 60-mile radiusFree delivery on orders over £1200

Delivery Rates – United Kingdom (England)

ServiceWeight RangePrice
Free Shipping£1750.00 and upFree
Pallet Shipping83kg–180kg£70.00 GBP
Pallet Shipping181kg–360kg£140.00 GBP
Standard Delivery1kg–12kg£3.99 GBP
Standard Delivery13kg–25kg£7.99 GBP

Delivery Rates – British Forces, Scotland & Wales

ServiceWeight RangePrice
Free Shipping£2000.00 and upFree
Pallet Shipping41kg–180kg£90.00 GBP
Pallet Shipping181kg–360kg£180.00 GBP
Standard Delivery1kg–12kg£5.99 GBP
Standard Delivery13kg–25kg£9.99 GBP

Delivery Rates – Northern Ireland

ServiceWeight RangePrice
Free Shipping£2000.00 and upFree
Standard Delivery1kg–12kg£7.50 GBP
Standard Delivery13kg–25kg£11.50 GBP
Standard Delivery26kg–40kg£15.50 GBP

Note: All prices are excluding VAT. Shipping charges are calculated automatically at checkout based on weight and location.

Delivery Guidelines

Accurate Contact Information

Please make sure your delivery address, email, and phone number are correct when placing your order. Vellumtouch Limited is not responsible for failed deliveries due to incorrect details, and additional charges may apply if a parcel is returned.

Delivery Timing

We offer the following delivery options:

  • Next-Day Delivery – Available in selected areas for eligible orders.
  • Standard Delivery (3–5 working days) – For all other regions.

For orders above 5kg, someone must be available at the delivery address to receive the parcel and provide a signature if required.

Need Help?

Have questions about shipping or delivery options? Don’t hesitate to Contact Us. Our team is happy to assist with any special delivery requests.