Privacy Policy

This Privacy Policy explains how PurelySoft Limited (VellumTouch) collects, uses, and protects any information you provide while using our website.

We are fully committed to ensuring that your privacy is safeguarded. If we ask you to provide information that identifies you while using this website, you can be assured it will only be used in accordance with this policy.

PurelySoft Limited (VellumTouch) may update this policy from time to time by modifying this page. We encourage you to check it occasionally to ensure that you’re happy with any changes. This policy is effective from 01 February 2015.

Information We Collect

We may collect the following information:

  • Your name
  • Contact details, including email address, postal address, and delivery address
  • Demographic data such as postcode
  • Other information relevant to customer surveys, inquiries, or promotional offers

How We Use Your Information

We require this information to understand your needs and offer a better service. Specifically, we use your data for:

  • Maintaining internal records
  • Improving our products and services
  • Sending occasional promotional emails or direct mail about new products, offers, or updates that might interest you
  • Contacting you for market research purposes via email, phone, or post
  • Customising our website based on your preferences and behavior

Security Measures

We are committed to keeping your data secure. To prevent unauthorised access or disclosure, we’ve implemented appropriate physical, electronic, and managerial safeguards.

Cookies

Cookies are small files that are stored on your device. Once accepted, cookies help analyse web traffic or identify when you visit specific pages. They allow web applications to tailor content to your preferences.

We use traffic log cookies to see which pages are being used the most. This helps us improve the site to suit customer needs. The data is used strictly for statistical analysis and is deleted afterward.

Cookies enhance your browsing experience, but you may choose to accept or decline them. While most browsers accept cookies automatically, you can modify your browser settings to decline them if preferred. Note: This may prevent you from enjoying all the features of the site.

Links to Other Websites

Our website may include links to external sites. Once you leave our website via such links, we no longer have control over how your data is handled. We cannot be responsible for the privacy practices of other sites and recommend reviewing their privacy policies separately.

Managing Your Personal Information

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your consent. If you have opted in, we may send promotional material about third-party offers we believe you’ll find relevant.

You may request details of the personal data we hold about you under the Data Protection Act 1998. A small fee may apply.

To request this information or to correct any inaccuracies, please contact us at:

PurelySoft Limited (VellumTouch)
Address: 15 Croydon Street Blackburn, BB2 6HS
Email: muhammadwaseem@purelysoft.co.uk

If you believe that any information we are holding is incorrect or incomplete, reach out to us via email or post, and we will update it promptly.

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